FAQ

1. Are your products safe?
Yes. All products are made from body-safe materials and meet high safety standards.

2. Will my order be shipped discreetly?
Absolutely. All items are packed in plain, unmarked packaging without product names or branding.

3. Do you offer free shipping?
Yes, free standard shipping is available for orders over $69.

4. What are your shipping costs?

  • Standard shipping: $6.40
  • Express shipping: $16.00

5. How long does delivery take?
Standard: 5–8 business days
Express: 2–4 business days

6. Can I return a product?
For hygiene reasons, we only accept returns for unopened, unused products in original packaging, within 14 days of receipt.

7. How do I contact you?
Email sale@qirvaline.shop or call +44 7940 16611.